Terms and Conditions

Terms and conditions

This website is owned and operated by Seleos Pty Ltd ABN 608 440 802 (Seleos, We or Us), a company registered in Australia and subject to these Terms and Conditions that can be amended any time, you should then refer to them regularly.

The customer is described as You and/or Your in the following Terms and Conditions.

Seleos is not liable to you or any other for any loss in connection with the use of this website or a linked website. This general disclaimer is not restricted or modified by any of the following disclaimers and warnings.

Please ensure your details are correct as we will not be liable for delivery errors due to incomplete or inaccurate details when making purchases. Once the parcel leaves our showroom, we are not liable for any errors made by the Australia Post or the delivery company.

Before placing an order you are asked to read and accept the following Terms and Conditions as they bound your purchase.

Please visit our page, as these Terms and Conditions can be updated at any time, and any changes will be effective on the day they are published on Seleos Website.

All products venture on Seleos Website are for personal use and will in any case be resold or resupplied.

Privacy

By using our website you consent to Seleos privacy policy (refer to our Privacy Policy page).

We do not disclose to any third parties your personal information collected during your visit, purchase or any information addressed to our team by phone, email, or in person. Seleos uses your information for internal use only.

Cookies

We may issue and request cookies to and from your computer or any devices connected to Seleos website. Seleos will use such cookies for internal use only.  Through the use of our website you agree to this cookies policy.

Website content disclaimer

While Seleos endeavours to guarantee the information on the Website is correct, it may contain inaccuracies, out-of-date information regarding pricing, shipping, return policies and/or typographical errors. Therefore, the content is subject to change at any time without prior notice and might not be accurate at the time you visit it. The use of the Website is at your own risk.

We do our best to ensure that products and its colours on the Website exactly reproduce the real aspect of the product; we cannot guarantee its reproduction on your computer or mobile device.

 

Intellectual property rights

Seleos and the brands represented own the intellectual rights (including copyrights, models and trade marks) on the Website and on its media channels (including social medias). You are prohibited to copy, modify or use this for any other purpose that is not personal use. It can be viewed, downloaded and printed for personal use only.

All content, including without limitations all information, text, photographs, illustrations and other graphic materials on our Website and media channels are property of SELEOS and its represented brands. They are therefore protected by copyright, trade mark and other intellectual property laws.

The models displayed on our Website are protected and deposited models on the international standard. Unless you have a written consent from SELEOS or its suppliers, you cannot reproduce, distribute, sell, publish, and circulate retransmit, broadcast any of the content of the Website. Any dismiss of this non-exhaustive list you are breaching the property rights of Seleos.

External links

Seleos Website might contain links to third parties websites, we do not endorse responsibility for any loss, damage, content, safety or legal issues related to third parties Website. You access them at your own risks.

Placing an order

When you place an order, we will collect your details to ensure the delivery of your products and you must accept these Terms and Conditions.

Seleos does not collect credit card details, all payments are processed through the Commonwealth Bank of Australia, therefore you are bound to theirs Terms of used and Privacy Policy. Seleos is not responsible for the credit card details.

Before check-out, you will be able to review your order and your details. If your order has not been placed at the time of entering your details, Seleos is not liable for any changes in prices or availability.

Once your order has been placed, you will receive an email confirming your order and will be used as the invoice. When the product is dispatch you will receive an email with the information and a tracking number.

Seleos delivers its products through Australian Post Office therefore; we are bound by their delivery policy. We cannot ensure the express service in remote Australian areas.

Shipping

Seleos invites you to check our Shipping and Returns policy.

Seleos offers free express shipping to Australia, outside of sales periods, on every order placed before 1pm AEST time (UTC+10). Orders are tacked and dispatched by the Australian Post Office. Next business day delivery in metro areas, shipping is handled by the Australia Post and therefore delivery is subject to their Terms.

During sales periods, express shipping will be charged at a cost of $7 (AUD) for orders under $95 (AUD). For every orders above $95(AUD), express shipping will be free.

For any international orders please send us an email to orders@seleos.com.au.

All prices are displayed in Australian Dollars (AUD) and include GST.

Returns

Our team is aware that you may change your mind, so we are happy to accept returns but please ensure you have read our Returns policy for us to be able to help you.

We do not offer refunds, you will be entitled to a store credit.

Please refer to our Shipping and Returns Policy.

Promotional offers

Seleos is engaged to offer promotions from time to time, each one will be subject to their own Terms and conditions, you can refer to them at the moment of the offer.

Any return made during a sale period will be credited on your account of the amount purchased. We cannot exchange products as at that time we cannot unsure the stock of the item and the promotional offer

Please refer to our Returns and shipping terms for more information on the return and store credit process.

Faulty items

Our teams in France and Australia inspect each item closely and ensure its quality before disptach, however if you come across a faulty item please contact us at returns@seleos.com.au with photographic evidence of the fault within two (2) days of receipt of the item.

Our products are made with quality material, however they are costume jewelry and therefore should be used as such.

We are not responsible for any loss, damage, breakage, changes in appearance, inappropriate use or accidental damage.

Tarnishing occurs naturally due to normal wear, we are not responsible for any changes due to normal wear or use outside of our care instructions.

 

Jewelry care

 

Your jewelry was made with the greatest care in our workshops and has been thoroughly quality controlled.

To keep it like new, we recommend avoiding contact with cosmetics, perfumes, detergents, alcohol, water and oxidants.

To properly protect your jewelry do not wear them while sleeping,  swimming  or exercising.

If anything should happen to your jewelry, Seleos offers a repair service for a fee, to be determined on a case by case basis.

Contact us for any further care advice.

 

Governing law

These Terms and Conditions are subject to the laws of Queensland.

 

Seleos represents French brands with design protected models. Nickel free.